Privacy Policy

This Privacy Policy explains how Yabby Casino may collect, use, store and protect information about players and visitors. It also explains the choices available to you when you want to access, correct or delete your information, or stop receiving marketing communications. We aim to handle personal information responsibly and transparently while providing account, gaming, payment and support services.

Yabby Casino operates under licence ALSI-192407024-FI2 issued by the Offshore Finance Authority of the State of Anjouan under The Computer Gaming Licensing Act 007 of 2005.

Information we may collect

When you visit the website, create an account or use casino services, Yabby Casino may handle information that relates to you. The information collected depends on how you interact with the website, the services you use and the checks that are required before certain activities can be completed. We seek to collect information that is reasonably necessary for operating the website, managing player accounts, meeting legal responsibilities and providing assistance.

Account and contact information

This may include information such as your name, date of birth, residential details, country of residence, username, password, telephone details and email address. It may also include preferences connected with your account, responsible gambling choices, communications settings and records of requests made to customer support. We use this information to create and maintain your account, communicate with you, help with account issues and provide services you ask to use.

Identity and verification information

To help confirm identity, age, account ownership and eligibility, we may request verification information or documents. These may include identity documents, information about your address, evidence relating to payment methods or other details needed for account and anti-fraud checks. Verification information is handled for security, risk management and compliance purposes. If requested information is not provided, some account functions may not be available.

Payment and transaction information

We may receive or record information about deposits, withdrawals, bets, gameplay, account balances, transaction dates, transaction status and payment methods. Payment providers may process some payment details directly. Yabby Casino may retain relevant transaction records so that payments can be checked, disputes can be addressed, suspicious activity can be reviewed and legal or accounting obligations can be met. We do not need to receive every detail held by a payment provider to maintain a useful transaction record.

Technical, device and usage information

When you use the website, technical information may be collected automatically. This can include your IP address, browser type, operating system, device details, language preferences, approximate location information, pages viewed, login events, dates and times of activity, referring pages and information about errors or website performance. This information helps us keep the website secure, understand how it is used, identify technical problems and improve the player experience.

How we use information

Personal information may be used for the purposes described below. We will not use information in a way that is inconsistent with the reason it was collected unless a different use is permitted or required by applicable requirements. The information handled will depend on your relationship with the website and the services you choose to use.

To open, operate and administer your player account.
To confirm identity, age, account ownership and other eligibility details.
To complete verification, anti-fraud, security and risk checks.
To process deposits, withdrawals and other account transactions.
To provide customer support, respond to questions and investigate complaints or disputes.
To communicate with you about your account, transactions, website services, security matters and important changes.
To send promotional or marketing communications where permitted and where you have provided the required choice or consent.
To monitor website activity, prevent misuse and protect players, the website and other users.
To meet legal, regulatory, accounting, record-keeping and responsible gambling obligations that apply to the services.
To maintain, test and improve website features, systems, security controls and service quality.
To identify and investigate suspected fraud, money laundering, unauthorised access, collusion or other harmful activity.
To create reports and statistics using information in a form that is not intended to identify individual players where practical.

Some processing is needed to provide the service you request. Other processing may be based on consent, a legitimate operational purpose or a legal obligation, depending on the circumstances. Where marketing consent is used, you can withdraw that consent at any time. Withdrawing marketing consent does not necessarily affect processing that is needed to operate your account, complete transactions, protect the website or meet legal obligations.

Marketing communications

If you choose to receive marketing, we may use your contact details and account preferences to send information about website services, offers or other relevant communications. You can change your marketing preferences or withdraw consent by contacting support@yabbycasino.click. You may also be able to use an unsubscribe option included in a marketing message. Service and account communications, such as security notices or transaction updates, may still be sent when they are necessary and should not be confused with optional marketing.

Cookies, sharing and security

Cookies and similar technologies

The website may use cookies and similar technologies to remember settings, support login and account functions, maintain security, understand website use and improve performance. Some cookies are necessary for the website to work correctly, while others help with analysis, preferences or communications. Cookies may store or recognise information associated with your browser or device, but they do not necessarily identify you directly.

You can manage or restrict cookies through the settings in your web browser. Your browser may allow you to delete existing cookies, block some or all cookies, or receive a notification before a cookie is stored. If you block cookies, some website features may not work properly or may be less convenient. Cookie choices made in one browser or device may not apply to another browser or device.

When information may be shared

Yabby Casino may share information where it is reasonably necessary to provide services, protect the website, complete checks or meet an obligation. This may include sharing relevant information with payment and technology providers, verification and fraud-prevention services, customer support providers, professional advisers, auditors, service partners and organisations involved in handling a transaction or dispute. These parties should only receive information that is relevant to the service or purpose involved and may be required to protect it.

Information may also be disclosed where required or permitted by law, in response to a valid legal request, to prevent or investigate suspected unlawful activity, to protect the rights and safety of players or others, or to support the security and integrity of the website. We do not sell personal information as a general business practice. Information used for reporting, testing or analysis may be combined or de-identified where practical.

Security of information

We use reasonable administrative, technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, account security processes, monitoring, secure transmission methods and staff or provider procedures. No website, online account or electronic transfer can be guaranteed to be completely secure. You should keep your password and access details private and contact support promptly if you suspect unauthorised activity.

Keeping information

We keep information for as long as it is reasonably needed for the purposes described in this policy, including account administration, support, security, dispute handling and record keeping. Some records must be kept for a period required by law even after an account is closed. The length of time depends on the type of record and the obligation that applies. When information is no longer required, it may be deleted, securely destroyed or changed so that it can no longer reasonably identify you, subject to lawful exceptions.

Your privacy choices and requests

Depending on your circumstances and the privacy requirements that apply, you may have rights in relation to the personal information we hold about you. These rights are not always absolute. For example, a request may need to be assessed against security, fraud-prevention, legal, record-keeping or dispute-resolution requirements. We will explain the outcome where a request cannot be completed in full.

How to exercise your rights

To make a privacy or data request, contact support@yabbycasino.click and clearly describe what you are asking for. You may ask us to:

Provide access to personal information we hold about you, together with information about how it is used where appropriate.
Correct personal information that is inaccurate, incomplete or out of date.
Delete personal information where it is no longer needed, where deletion is otherwise available, or where you have a valid right to request it.
Withdraw consent to marketing communications and update your marketing preferences.
Explain how a particular type of information is being used or shared, where this information is available and the request is permitted.

For your protection, we may need to confirm your identity before completing an access, correction or deletion request. This helps prevent personal information from being disclosed to the wrong person or account. We may ask for information that allows us to verify the request, but we will avoid requesting more information than is reasonably necessary for that purpose.

If you ask for deletion or withdraw consent, some information may still need to be retained or processed. This can include information needed to complete a transaction, protect the website, prevent fraud, resolve a dispute, maintain security or comply with a legal record-keeping requirement. Closing an account does not automatically erase every record connected with that account.

Questions and policy updates

For questions about this Privacy Policy, the information associated with your account or any privacy request, contact support@yabbycasino.click. Please do not send sensitive identity or payment documents unless they are requested through an appropriate and secure process. We may update this policy from time to time to reflect changes to the website, services, technology or applicable requirements. The updated version will apply from the date it is made available on the website. You should review this page periodically so you remain aware of how information may be handled.